General information
- Shipping time may vary according to the Postal Services time frames and zones and does not include order processing time.
- All orders are processed Monday to Friday (excluding public holidays) from 7:00 am - 4:00 pm.
- Tracking advice will be sent to your email once your order has been dispatched.
- Orders can take up to two business days (not including weekends) to process before being shipped; this may be longer if there is a huge promotion taking place.
- In some cases, we may need to contact you before your order can be shipped.
- To ensure there is no delay, please respond to any email/phone call from our Customer Care team
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Gthreads is not responsible for lost stolen and delayed packages.
International Shipping
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ALL International orders may be subject to customs inspections and import taxes unique to your country, based on items being over a certain value set by your local authority.
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This is not within our control and we cannot pre-pay these taxes. We advise contacting your local customs office to find out if/and how much these taxes may be.
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Gthreads will not mark your package as a "sample" or "gift" to avoid these taxes. Honesty is always the best policy!
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Our orders are shipped from our various dispatch centers pending stock and availability via your most reliable shipping service.
Once exported from our dispatch center, parcels are transferred to your countries most reliable shipping service. For the most detailed tracking updates, please check your tracking through your countries courier website directly.
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|
Shipping Method |
Cost (USD) |
Time |
|
Standard (Domestic US) |
$5 or Free Orders Over $50 |
7 - 10 Business Days |
|
Expedited (Domestic US) |
$10 |
5 - 7 Business Days |
|
International * |
||
|
Australia |
$25 Or Free On Orders Over $100 USD |
7 - 14 Business Days |
|
New Zealand |
$25 Or Free On Orders Over $100 USD |
7 - 14 Business Days |
|
Canada |
$25 Or Free On Orders Over $100 USD |
7 - 14 Business Days |
|
United Kingdom |
$25 Or Free On Orders Over $100 USD |
7 - 14 Business Days |
|
Rest Of The World |
$35 USD Flat Rate |
10 - 20 Business Days |
*Note: International Prices are subject to change pending total weight of goods and conforming to logistical partner weight requierments.
All information regarding our shipping partners and tracking information will be sent to you via email onced your order has been processed. Please note that Processing Times and Shipping Times are 2 different metrics.
If you have any further enquirires please feel free to look through our FAQ page or reach out so we can help with anything you required to make your shopping experience a valued one.
