Welcome to Golden Threads

 

Prices

Prices are subject to change without notice.

 

Shipping Policy

We ship products on a daily basis. If you would like to have special provisions like priority mailing or registered mail, please let us know by adding a comment to your order. We will invoice for any additional costs.

 

Refund Policy

There are no returns or exchanges on printed material, canvases, fabric, copyrighted material, threads/fibres, opened/used items, sale items or special order items.

 

Privacy Policy

All customer and payment information provided to us is confidential. No information or mailing lists will ever be provided or sold to a third party. We may release Personal Information when we believe in good faith that release is necessary to comply with the law; or protect the rights, property, or safety of Golden Threads, our employees, or others. This includes exchanging information with other companies and organizations for fraud protection. Except as set forth above, you will be notified when your Personal Information may be shared with third parties, and will be able to prevent the sharing of this information.

Changes to this Privacy Policy
Golden Threads may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used/collected. If we make changes in the way we use Personal Information, we will notify you by posting an announcement on our website.

Contacting Us
If you have any questions about this Privacy Policy, the practices of this website, or your dealings with this website, please send an email to inquiries@gthreads.com

Personal Information You Provide to Us
We receive and store any information you enter on our website or provide to us in any other way. The types of Personal Information collected include: your name, address, email address and telephone number. You can choose not to provide us with certain information, but then you may not be able to take advantage of some of the services offered through this website. The Personal Information you provide is used for such purposes as responding to your requests for certain products, services and information, identifying you, and communicating with you about specials and new products and opportunities.

Email Communications
We may send email communications to you to inform you about specials, product updates, new products and/or information If you do not want to receive e-mail or other mail from us, you may “opt out” by contacting us via email - inquiries@gthreads.com with UNSCRIBE in the subject box.

Michelle